It's important to remember that every interview is a two-way street.
You should be assessing the employer just as much as they're assessing
you because you both need to walk away convinced that the job would be a great
fit.
So when the tables are turned and the interviewer asks, "Do you
have any questions for me?" take advantage of this opportunity. It's the
best way to determine if you'd be happy working for this employer, and whether
your goals are aligned with theirs.
"The very process of asking questions completely changes the
dynamic of the interview and the hiring manager's perception of you". "Asking
questions also gives you the opportunity to discover details that you might not
have otherwise unveiled."
There's another reason you should always prepare questions. "It's
expected — and if you don't ask at least two questions, you will appear
disinterested, or worse, less intelligent and engaged than a prospective
employer would like." You should have at least four questions prepared,
though, in case your original two are answered through the course of the
interview.
But, don't just ask questions for the sake of it. To actually benefit
from them, you'll need to think carefully about what you want to ask.
"Your questions can, in fact, make or break an interview". "If
they're not thoughtful, or if you ask something that has already been
addressed, this can hurt you way more than it can help. Asking smart, engaging
questions is imperative."
Luckily, there are plenty of smart ones to pick from.
Here are 28 questions you should always ask in a job interview — if they
weren't already answered — to help you get a better sense of the role and the
company, and to leave the interview with a positive, lasting impression:
Who do you think would be the ideal candidate
for this position, and how do I compare?
HR Professionals recommends this question because it's a quick way to
figure out whether your skills align with what the company is currently looking
for. If they don't match up, then you know to walk away instead of wasting time
pursuing the wrong position for yourself.
Who would I be reporting to? Are those three
people on the same team or on different teams? What's the pecking order?
It's important to ask about the pecking order of a company in case you
have several bosses, Vicky Oliver writes in her book, "301 Smart Answers
to Tough Interview Questions."
If you're going to be working for several people, you need to know
"the lay of the internal land," she says, or if you're going to be
over several people, then you probably want to get to know them before
accepting the position.
How has this position evolved?
Basically, this question just lets you know whether this job is a dead
end or a stepping-stone.
How would you describe the company's culture?
This question gives you a broad view on the corporate philosophy of
a company and on whether it prioritizes employee happiness.
Who do you consider your major competitors? How
are you better?
This question is not for the faint of heart, but it shows that you are
already thinking about how you can help the company rise to meet some of its
bigger goals.
Beyond the hard skills required to successfully perform this job, what
soft skills would serve the company and position best?
Knowing what skills the company thinks are important will give you more
insight into its culture and its management values, so you can evaluate whether
you would fit in.
Do you have any hesitations about my
qualifications?
While this question puts you in a vulnerable position, it shows that you
are confident enough to openly bring up and discuss your weaknesses with your
potential employer.
What do you like most about working for this
company?
This question is important because it lets you "create a sense of
camaraderie" with the interviewer because "interviewers — like anyone
— usually like to talk about themselves and especially things they know
well." Plus, this question gives you a chance to get an insider's view on
the best parts about working for this particular company, she says.
Can you give me example of how I would
collaborate with my manager?
Knowing how managers use their employees is important so you can decide
whether they are the type of boss that will let you use your strengths to help
the company succeed.
Can you tell me what steps need to be completed
before your company can generate an offer?
"Any opportunity to learn the timeline for a hire is crucial
information for you,".
Asking about an "offer" rather than a "decision"
will give you a better sense of the timeline because "decision" is a
broad term, while an "offer" refers to the point when they're ready
to hand over the contract.
How would you score the company on living up to
its core values? What’s the one thing you’re working to improve on?
This is a respectful way to ask about shortcomings within the company —
which you should definitely be aware of before joining a company. As a bonus,
he says it shows that you are being proactive in wanting to understand more
about the internal workings of the company before joining it.
What are the challenges of this position?
If the interviewer says, "There aren't any," you should
proceed with caution.
What have past employees done to succeed in
this position?
The main point of this question is to get your interviewer to reveal how
the company measures success.
If you were to hire me, what might I expect in
a typical day?
Obviously this shows your eagerness about the position, but it also
gives you a better idea about what the job will be like on a daily basis so you
can decide whether you really want to pursue it. "A frank conversation
about position expectations and responsibilities will ensure not only that this
is a job you want, but also one that you have the skills to be successful in".
What type of employee tends to succeed here?
What qualities are the most important for doing well and advancing at the firm?
This question shows the interviewer that you care about your future at
the company, and it will also help you decide if you're a good fit for the
position, Oliver writes. "Once the interviewer tells you what she's
looking for in a candidate, picture that person in your mind's eye," she
says. "She or he should look a lot like you."
Is there anyone else I need to meet with?/Is
there anyone else you would like me to meet with?
Knowing if they want you to meet with potential co-workers or not will
give you insight into how much the company values building team synergy. In addition,
if the interviewer says you have four more interviews to go, then you've gained
a better sense of the hiring timeline as well.
How do you help your team grow professionally?
This question shows that you're willing to work hard to ensure that you
grow along with your company. This is particularly important for hourly
workers, because they typically have a higher turnover rate, and are thus
always looking for people who are thinking long-term.
When your staff comes to you with conflicts,
how do you respond?
Knowing how a company deals with conflicts gives you a clearer picture
about the company's culture. But more importantly, asking about conflict
resolution shows that you know dealing with disagreements in a professional
manner is essential to the company's growth and success.
Will I have an opportunity to meet those who
would be part of my staff/my manager during the interview process?
Getting the chance to meet with potential teammates or managers is
essential to any professional interview process. If they don't give that
chance, "proceed with caution".
How do you evaluate success here?
Knowing how a company measures its employees' success is important. It
will help you understand what it would take to advance in your career there —
and can help you decide if the employer's values align with your own.
What are some of the problems your company
faces right now? And what is your department doing to solve them?
Asking about problems within a company gets the "conversation
ball" rolling, and your interviewer will surely have an opinion, Oliver
writes. Further, she says their answers will give you insights into their
personality and ambitions and will likely lead to other questions.
What's your timeline for making a decision, and
when can I expect to hear back from you?
This one tells them you're interested in the role and eager to hear
their decision.
"Knowing a company's timeline should be your ultimate goal during
an interview process after determining your fit for the position and whether
you like the company's culture". It will help you determine how and when
to follow up, and how long to wait before "moving on."
Is this a new position? If not, why did the
person before me leave this role?
This might be uncomfortable to ask, but it's not uncommon to ask and
that it shows you are being smart and analytical by wanting to know why someone
may have been unhappy in this role previously.
If you found out they left the role because they were promoted, that's
also useful information.
Where do you see the company in three years and
how would the person in this role contribute to this vision?
Asking this question will show your interviewer that you can think big
picture, that you're willing to stay with the company for a long-term, and that
you want to make a lasting impression in whatever company you end up in.
I read X about your CEO in Y magazine. Can you
tell me more about this?
Oliver says questions like this simply show you've done your homework
and are genuinely interested in the company and its leaders.
What's your staff turnover rate and what are
you doing to reduce it?
While this question may seem forward, it's a smart question to ask
because it shows that you understand the importance of landing a secure
position. "It is a black and white way to get to the heart of what kind of
company this is and if people like to work here".
Is there anything else I can provide to help
you make your decision?
This simple question is polite to ask and it can give you peace of mind
to know that you've covered all your bases. "It shows enthusiasm and
eagerness but with polish."
Is there anything we haven't covered that you
think is important to know about working here?
This is a good wrap-up question that gives you a break from doing all
the talking. In addition, she says you may get "answers to questions you
didn't even know to ask but are important."
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